Several Glendale Water & Power customers are reporting that a man impersonating a GWP employee called and asked for credit card information, officials announced.
The unknown person apparently asked GWP customers to pay their utility bill over the phone by providing personal credit card information or their power would be turned off, according to a news release.
"Unfortunately these fraudulent calls are becoming more prevalent. Because of their professional and customer service oriented tactics, customers are lured into paying a non-existent utility bill via credit card," officials said.
GWP would like to remind the public that representatives will not ask for payment over the phone nor will a representative visit your home and ask for payment.
Customers can pay their utility bills securely online or through our automated phone system. If customers receive a call from GWP impersonators asking for payment over the phone, customers can contact GWP immediately at 818-548-3300.
